Chris Tripoli has 40 years of experience in the hospitality industry as an owner, operator, designer and developer. He has developed award-winning restaurants and contributed invaluable guidance to many airport, park, theater and retail center developers. Chris’ current company, Ala Carte Food Services Consulting Group, specializes in helping restaurant companies operate and grow more effectively. His clients expand beyond restaurants into hotels, convention centers, country clubs, casinos, stadiums, parks and airports.
With expertise in concept development, company operations and finance planning, Chris has been a guest speaker for a variety of hospitality meetings and regularly participates in industry workshops. He shares his valuable insights and knowledge internationally by providing seminars on restaurant operations and growth strategies.
Chris’ best-selling book, So You Want to Open a Restaurant, is currently available on Amazon.com. He created a curriculum of the same title and teaches his course at the University of Houston Small Business Development Center. Chris writes regularly for Restaurant Startup & Growth and has been featured in various other trade publications.
A graduate of the Food Service Management Program at Phoenix College, Chris furthered his career options by studying marketing at the University of Arizona. Chris has been a member of the Greater Houston Restaurant Association for 23 years and remains active in the Foodservice Consultant Society International, National Restaurant Association, Texas Restaurant Association, the TRA Education Foundation and is on the advisory board of The University of Houston Small Business Development Center.
The Future of Service
The customer experience is defined by the type of service you offer. Teaching staff and managers purposerather than process creates a positive culture that will keep your customers happy, satisfied and coming back for more. What Chris has learned in the restaurant industry easily translates into every business and organization.
In this keynote you’ll learn how to:
- Interview and select a winning staff
- Run meetings that inspire
- Encourage listening and open communication
- Properly assess your business
- Ensure smooth operation by training managers to be leaders
With an easy-going but entertaining style, Chris shares personal experiences in developing customer service that will grow your business. You will enjoy his sense of humor, his vast knowledge and come away with the tools needed to succeed.
Restaurant Gold – Open Properly, Operate Profitably, Expand Successfully
Chris Tripoli brings his vast knowledge and experience to the stage in this exciting presentation about succeeding in an industry that is often misunderstood and filled with myths. His years of consulting and developing award-winning restaurants provide a colorful backdrop for his straightforward, practical and time-tested guidance.
By the end of this session, you will learn how to:
- Develop a well-written concept statement and why it’s important
- Choose the right location – it may be trickier than you think
- Be realistic about costs and timeline
- Create a menu that will keep customers coming back for more
- Effectively hire, train and maintain a stellar staff
Whether your dream is to open your own restaurant, revamp an existing one or just be entertained by someone who has walked the walk, Chris is the perfect choice for your event.
So You’re Ready to Retire – How to Develop Leaders to Keep Your Business Successful
There is a big difference between a manager and a leader. To succeed in today’s business world, leaders are an absolute must. Unfortunately, they don’t grow on trees. But if you know how to hire the right kind of talent, you can develop leaders that will help your operation run smoothly and ensure loyalty from your employees and customers.
In this talk, you will learn how to:
- Define leadership in a manager’s role
- Hire talent you can develop
- Recognize potential in your existing organization
- Effectively measure progress
- Create bonus structures that really work
Chris’ first-hand knowledge and experience are invaluable to any restaurant owner who wants to ensure smooth operations with happy employees and repeat customers.
I have known Chris for many years. He is honest and has solid business ethics. His ideas and management skills in the restaurant industry are exceptional. Chris uses those skills to help others become more profitable, organized and successful.
Reba Holmes-Watkins, Real Estate Agent at Austin Options Realty