Karl Lillrud
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Customer Service
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E-Commerce
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Future of Work
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Online Sales
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Inspiration
About Karl Lillrud
Karl Lillrud is one of the world's Top 30 Business Coaches, Top 50 Expert Speakers on e-Commerce, empowering your clients with some amazing content at events all over the world. Karl has been working as a professional speaker for 15 years, performed two TEDx talks and published 6 books. Honored to be on the list of the top 50 e-commerce experts, Top 30 e-commerce influencers and top 50 e-commerce Speakers.
With an extensive experience from Unicorn Start-ups to Fortune 500 companies in multiple industries i.e. from Internet-based, e-Commerce, Retail, Cars, Pharmaceuticals, Government, Telecom, Bank and finance, Media and more. Karl Lillrud has extensive experience from multiple industries, e-Commerce, Retail, Internet-based, Pharmaceuticals, Government, Telecom, Bank and finance, Media, Transportation, Travel, Fortune 500 companies and more.
As a speaker, Karl empower his audience by sharing his passion and experience to empower the audience. He makes sure that the audience have a great deal of new knowledge, methods, and tools that they can apply in their environment to make their companies grow faster than before.
With a burning interest in the growth of global e-Commerce and retail, Karl started to study customer behavior and customer psychology to understand more about the difference between a customer and a window shopper.
But also, to understand why e-Commerce conversion is around 3% as compared to the retail conversion of around 57%. Which led to the role of a speaker, where Karl is invited to speak all over the world.
Since then, Karl have helped companies worldwide to operate more efficiently and generated over 300% in increased conversion for companies with a global footprint. Karl works globally both as an on-stage professional speaker for live events and certified virtual speaker.
Featured topics
The Future of e-commerce
Addressing the topic of how retails and e-commerce will look like in the coming years. Post COVID-19 and with younger generations with new consumer behavior and expectations change the requirements for the industry.
Startup and Entrepreneurship
With 25 years of experience Karl have all the experience you can imagine to empower any startup or entrepreneur. He will share his story with the audience, and bring out highlighted value points. Points that could only be found by daring to fail, to learn from the challenges and use that to empower future growth.
As a strong voice within the community Karl will connect you with your “creative self” pushing you outside your comfort zone towards an unexpected level of success.
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Tools to drive your success.
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Challenges to avoid as well as challenges to embrace
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How to hack time and efficiency drivers.
Future Retail
The problem we see with the market today is that physical and online retail are in a race, which makes them blinded by the competitor's results.
There is no time to look at the actual problems due to the fear of being outrun by the competitor.
This results in that the consumer is caught in the middle, given worse care and less interest. Because the consumer is not the customer until he or she actually decides to buy a product. The retailers are now so eager that they do everything in their power to get the consumer to become a customer, where the customer actually stand there and scream out what they lack the most.
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Bring out real life examples
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Inspire and educate the audience
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Make you think outside “the box”
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Understand the greatest problems for retail and how to fix them
Digital Commerce
The future of commerce and how your clients remove the wall separating the different channels.
The problem we see with the market today is that physical and online retail are in a race, which make them blinded by the competitor's results.
There is no time to look at the actual issues due to the fear of being outrun by the competitor.
This results in that the consumer is caught in the middle given worse care and less interest. Because the consumer is not the customer until he or she actually decide to buy a product. The retailers are now so eager that they do everything in their power to get the consumer to become a customer, where the customer actually stand there and scream out what they lack the most.
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Educate you
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Inspire
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Make you see the new horizon
How to Increase Sales Online
With a track record of increasing conversion for global companies by more than 300% and been conversion optimizing over 1000 ecommerce sites globally.
Consumer Behavior
Karl founded the very first interior design store in the Nordic countries back in 2001. That gave me an opportunity to understand the consumer at a grass root stage, where the behavior model was diverse and with low level of experience. Since then the world have changed, and I have stayed in the forefront of innovation and will inspire you to do the same to drive your business rather than having it follow the leaders and competitors.
E-Commerce Post Covid-19
We have seen an amazing development in the reach for online business as a result of our limited movement due to Covid-19. Many online companies are now preparing for the backlash of the extreme growth and high cashflow.
I will show you how to prepare to keep that growth rather than preparing for the backlash.
Less traffic = More sales
Sounds impossible, some might say, but I made it possible for many of the companies I have worked with. By understanding converting traffic and distracting data.
Understanding Window Shopping
Why we see on an average about 3% conversion online, while not all are window shoppers. How to segment your visitors to find tagger groups and hack the conversion formula.
What People Are Saying…
An excellent presentation, it was not good. It was Excellent! Simple yet comprehensive.
Karl is an engaging keynote speaker who caught attention and interest of the audience in his speech.
Karl Lillrud is truly an amazing, Inspirational Speaker on many different topics around e-Commerce.
Books
Hacking your destiny
Focusing on the ability we have to change our destiny, to make more out of our lives, and to always pursue the answers to the questions we have. How to identify your superpowers and make better use them. In short words it is a toolbox with 24 years of experience which Karl has been writing on for 9 years. It's his life as an entrepreneur and his way of thinking. It will change your life…
Online Business Terms & Acronyms
The one and only lexicon you ever need to be a star in the business world. To know all the terms and its full meaning, to impress your team members and your boss. But more importantly for you to feel that you got the full picture and can be part in the growth of the company. This is the perfect onboarding kit and toolbox for anyone who join a new digital organization.