Dr. Susan Harrison is a gifted keynote speaker, award-winning author, corporate trainer, TV guest expert and certified life coach who believes life should be filled with fun, positivity, and chocolate.
Some of her awards and accolades include: International Association of Women Influencer of the Year Circle – 2018-2019 Inductee; Woman of the Year (Bronze) – 2018 from the American Business Awards; Influencer for our Global Community – 2018 from the International Association of Women and Maverick of the Year (Bronze) – The 2017 Stevie Awards for Women in Business.
Dr. Harrison has helped thousands of people all over the world develop effective business and life skills. Her areas of expertise include building rapport, customer service, stress management, communication skills, and conflict management.
Nominated five times as the nicest Kansas Citian, she strives to stay kind in this topsy-turvy world!
We often don't realize when our attitudes diminish into negative thought patterns. Being positive is a state of mind that is not reserved for the few, but for the ones who make it happen by choice. Feeling that we are good enough is part of the equation and can also be achieved.
Learn six small changes that can impact your outlook and positivity
Understand the Stop-It method to reduce negative thoughts from perminating your mind
Discuss and learn perspective changes that will reduce stress and angst
Learn about toxic positivity and whether you need a shift in this area
Increased connection with others improves our personal and professional lives. We communicate all through our days; however, do we really connect? Connection is the sweet spot of life and we can strengthen our relationships with small changes in our behavior and attitudes which will result in better, more fuller days and experiences.
How to listen to build rapport
How to speak to be heard
Understanding different types of people and how to connect based on their uniqueness
Changing our attitudes in order to connect
Stress and happiness are correlated and impact every aspect of our personal and professional lives. The fulfillment we experience is intertwined with our stress levels. Higher stress means even the mundane task can be more difficult. Our relationships are affected positively when our stress levels are healthy.
Learn six ways to lower your stress right now
Motivating yourself to move beyond your stress
Understanding the good kind of stress and how to harness it
Learn how to enjoy life on purpose
Your company’s success is determined by how well you provide customer service. Do your customers feel heard, understood and taken care of? Dr. Susan takes a unique approach by using her extensive experience and persuasion to influence your team to understand how excellent customer service actually benefits them. She understands the need for your employees to fully own the customer experience. Along with other tips and techniques, they will learn how to prevent issues, how to use their personality to build rapport and how to defuse 99% of all customer conflicts.
- Susan Harrison
Stress relief expert Dr. Susan Harrison uses trademark humor and laser-sharp training skills to help busy women identify and whittle down common stressors. The easy-to-read format includes strategies for reframing thought patterns, reforming habits, and reinventing yourself. Read through the entire book in one sitting, or read one section a day, and return to it often for practical stress relief nuggets. Claim the power you have to create the life you want.
All-star : an outstanding or highly regarded performer within a field
Do you long to be outstanding and highly regarded? Wondering how you can stand out from the millions of administrative assistants around the world? If so, this book is for you!
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